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Cursos de soporte:
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Páginas :
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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El Centro de Servicios |
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| | 1.- identificacion del escenario donde se desarrolla la prestacion de servicios
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2.- bases que soportan el modelo (el cliente, el usuario y el servicio)
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3.- el centro de servicio
- funciones y responsabilidades a desempeñar.
- actividades a realizar.
- tipos de centro.
- herramientas a utilizar.
- escalado de incidencias.
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4.- procesos que se soportan en el centro de servicio
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| Imparte : Tea Cegos in company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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| In Company |
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